"Understanding the hosted messaging market"

"Industry analysts and outsourcing experts said that even though hosted e-mail services have their pluses and minuses, they can add increased security and productivity to many companies' messaging equations. However, for one user, those assertions don't add up.

The experts, who spoke this week at TechTarget's Enterprise Messaging Decisions conference, said the decision to go with a hosted e-mail provider depends largely on an enterprise's size and e-mail compliance needs.

Large companies usually find it more cost effective to manage e-mail internally, while smaller companies are often better off outsourcing the task and focusing on their core businesses, said Michael Osterman, president and founder of Osterman Research.".. full article