Outlook 2003 Add-in - Video Email

"Use a Web camera to easily send and reply with a video email to your friends and family with just two clicks on the Video Email for Microsoft Office Outlook 2003." .... sshh!... don't tell your users!

Chris Meirick on November 2, 2003 at 04:53 PM in Useful Info
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I have installed the Video Email for Outlook 2003 but it won't work,. It keeps insisting that my USB web cam is not connected to the computer. It is and works well elsewhere. Any suggestions please.

R.J. Tomkins

Posted by: Robert Tomkins at Nov 27, 2003 10:10:10 AM

I've not been able to find any KB articles which reference this sort of problem. I guess I would start by making sure that the latest drivers for the webcam are being used.

Posted by: Chris Meirick at Dec 1, 2003 2:07:55 PM

i plugged in my logitech express webcam...xp loaded the drivers...clicked on the video message button...no problems. works like a gem. low files sizes are ideal for email. i'm digging this.

Posted by: brian at Dec 4, 2003 7:34:29 AM

I am sure the Outlook video mail is fine, but Java based works well and is player agnostic - check out http://store.vmdirect.com/techrate

Posted by: S Hall at Dec 11, 2003 5:40:11 PM

I can record and send email ok, however, the 'link' that is embedded within the email to download the video is dead.

Not sure how this is supposed to work.

Posted by: Brian at May 6, 2004 4:00:06 PM

Installation is fine but when I try to record, the program flashes and then I get and unexpected error message and the program shuts down. Any suggestions?

Posted by: kevin at Aug 23, 2004 1:47:08 AM

I get the same Unexpected error message when click on record. I camera works fine with numerous other applications.

Posted by: endre at Sep 10, 2004 1:12:27 PM

Does anyone know where to go to edit the template that the video email addon uses? It's too heavy on the Outlook 2003 advertising.

It would have been better if they (the writers) used a frame from the recorded video as the static image that is represented in the email.

Sometimes releasing the source code for small things like this are great teaching tools. Plus, its of no use for someone that doesn't own Office 2003... so there's no revenue harm.

Loosen up Microsoft.

Posted by: HalfKrazy at Sep 20, 2004 8:32:47 PM

I have recently installed the outlook video email, I haved record a test video 5 sec but it was impossible to send the email becouse it appears a notice : " failed to convert a
file to WMV format".
who has a solution for this problem ? Tks brgds


Posted by: Miguel A Quinones at Mar 23, 2006 5:49:02 PM

My Outlook VideoMail works great. No problems

Posted by: Rick at Aug 5, 2007 7:10:22 PM