Exchange Messaging Statistics

Reporting on messaging statistics in an Exchange 200x environment is an important task to perform. The information returned from Exchange is invaluable in determining who your top senders/receivers are, which Internet domains your mail is sent to, etc. Getting statistics out of your Exchange server can be performed in a number of ways, and there are a number of 3rd party packages out there that can help.

First of all, Exchange comes with the ability to generate message tracking log files, which contain the information you need to be able to not only track messages through the system, but to also be able to produce reports. You'll need to turn on message tracking first, which is found on the properties of the server object in Exchange System Manager. Don't forget to tick the box for subject tracking, which is really useful.

Once this has been done, arm yourself with a suitable 3rd party software package which can read in the information in these tracking log files, and produce the reports that you need.

Two packages come to mind, and are routinely recommended within the Exchange community:

1. Promodag Reports
2. MessageStats from Quest

You might like to also consider a software package that can obtain statistics without reading the message tracking log files. This is a product called e-nspect, which is real-time message monitoring and reporting software.

Of course, if you are using Microsoft Operations Manager (MOM), then grab the Exchange application management pack. This comes with plenty of ready-made reports, many of which offer the same information as the aforementioned products. However, remember that you'll get a lot more than just messaging statistics with MOM. It's a heavyweight management application and probably not applicable to you if you just want statistics of your messaging traffic.

Finally, should you not desire to purchase 3rd party software, why not use the Performance tool that you already have on your servers? The performance counter data that can be obtained here is somewhat useful, but remember that it is not as comprehensive as using the aforementioned products. I'd suggest starting off with these counters:

* SMTP Server\Message Send Total
* SMTP Server\Message Send/sec
* SMTP Server\Message Received Total
* SMTP Server\Message Received/sec

Account Deleted on August 8, 2003 at 02:08 AM in Useful Info
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Comments

But Neil, I have lots of money and an oedipal complex. Can I use MOM?

Posted by: William Lefkovics at Aug 8, 2003 10:27:23 AM

There is also the e-nspect (http://www.e-nspect.com) product range too.

Posted by: Mike Dilworth at Apr 26, 2004 11:25:00 PM